The Simple Toolkit We Use for Every Professional GMB AuditI smell wet concrete and the faint ozone of a server room cooling down. I see the glitch in the storefront…
I spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared a suite number with a defunct law firm. Google didn't…
The air in the back of that plumbing warehouse smelled like wet concrete and diesel. I sat there for three months fighting a hard suspension for a client whose listing…
I spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared a suite number with a defunct law firm. Google didn't…
A local cafe owner called me at midnight because a competitor had dropped twenty 1-star reviews in an hour using a VPN. We had to do a forensic audit of…
I spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared a suite number with a defunct law firm. Google didn't…
The smell of peppermint usually calms me, but today it is just a mask for the scent of old paper and the frustration of another local merchant. I am a…
The Reputation Management Toolkit That Actually Drives LeadsThe smell of wet concrete always reminds me of a plumbing client in downtown Chicago. We were standing on a rain-slicked sidewalk outside…
I see the digital world through a 35mm lens. Sometimes the frame is perfect, and sometimes there is a chromatic aberration that ruins the entire shot. In the world of…
The Subtle Art of Responding to Negative Reviews for Better RankingsI spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared…